COOKIES POLICY

A “cookie” is a small text file that is stored on your computer, mobile device, tablet or other device when you visit a website or use an application. Cookies are then sent back to the MResidence Site on each subsequent visit, or to another website that recognizes that cookie, and allow the website to recognize the user’s device.

Some cookies are deleted when you close down your browser. These are known as session cookies. When you restart your browser and return to the MResidence Site, the MResidence Site will not recognize you and you will have to log back in (if login is required) or select your unique preferences/settings again. Other cookies remain on your device until they expire or you delete them from your cache. Expiration dates are set within the cookies themselves, and some may expire after a few minutes while others may expire after many years. These are known as persistent cookies and enable us to remember things about you as a returning visitor.

Our MResidence Site uses both session and persistent cookies.

For further information, please visit www.allaboutcookies.org.

Cookies allow us to recognize users (where appropriate), tailor the content of our MResidence Site to fit the needs of our MResidence Site’s visitors and helps us improve the user experience. Without certain types of cookies enabled, we cannot guarantee that the MResidence Site and your experience of it are as we intended it to be.

We use cookies to obtain information about your visits and about the device you use to access our MResidence Site.

This includes where available, your IP address and pseudonymous identifiers, operating system and browser type and depending on the cookie, also includes the reporting of statistical data about our users’ browsing actions and patterns.

If you visit our MResidence Site, we will deploy cookies to provide an online service more suited to the device you connect, as well as to prevent and detect fraud and keep your connection secure. When you visit our MResidence Site from any device (mobile, tablet, PC), we collect information about your use of the MResidence Site, such as information about the device or browser you use to access the site (including device type, operating system, screen resolution, etc.), the way you interact with this site, and the IP address your device connects from. You may not be able to initiate or complete some activities with our online services unless the cookies or similar technologies are installed.

We additionally use cookies (and other similar technologies) to:

• provide products and services that you request and to provide a secure online environment;
• manage our marketing relationships and for customer support;
• serve you tailored advertising (such as on the MResidence Site, emails and on third party websites);
• to show you content (e.g. advertisements) that is more relevant to you;
• to enforce legal agreements that govern the use of the MResidence Site;
• for fraud detection and prevention, trust and safety, and investigations;
• give you a better online experience and track website performance, operation and effectiveness;
• improve the MResidence Site, research, analytics, product development, and regulatory compliance; and
• help us make our MResidence Site more relevant to you.

This section explains each cookie category in more detail and how you can control their use.

The length of time a cookie stays on your device depends on its type. We use two types of cookies on our MResidence Site, session cookies and persistent cookies:

• Session cookies

  These are temporary cookies which only exist, during the time you use the MResidence Site (or more strictly, until you close the relevant browser). Session cookies help our MResidence Site remember what you chose on the previous page, avoiding the need to re-enter information and improve your experience whilst using the MResidence Site.

• Persistent cookies

  These are cookies which stay on your device after you have closed your browser and remain in your browser’s subfolders until they expire or you delete them. Persistent cookies help us identify you as a unique visitor.

We also categorize our cookies to help our customers understand the specific reason for each cookie.

• Necessary/Essential cookies

  These are cookies that are essential for us to provide a service you have requested and to provide a secure online environment. Without these cookies we may unable to provide some services that you might request. Other “essential” cookies keep our MResidence Site secure. Necessary/Essential cookies are used to:

  • enable a user to log into our MResidence Site and recognize such user when navigating the MResidence Site (“authentication cookies”);
  • maintain online security and protect against malicious activity and/or violation of our Terms & Conditions (“security cookies”);
  • distinguish between humans and bots; and
  • record your preference regarding our use of cookies on your device.

  NAME	TYPE	DOMAIN	PURPOSE	EXPIRATION
  mresidence_session	First	.mresidence.com	Session cookie	2 days
  __cfduid	Third Party	.tawk.to	The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.	20 days

• Statistics/Analytics

  These cookies collect aggregated information and they are not used to identify you. We use this type of cookie to understand and analyze how visitors use and explore our MResidence Site and look for ways to improve it. We use these cookies to track our sites and plugins performance across the globe. Similarly, we may also use these analytics cookies to test new advertisements, pages, or features to gauge users’ reactions. The statistics/analytics cookies we use may be our own.

  NAME	TYPE	DOMAIN	PURPOSE	EXPIRATION
  _gcl_au	Third Party	.mresidence.com	This cookie is used by Google Analytics to understand user interaction with the website.	1 month
  _ga	Third Party	.mresidence.com	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.	1 year
  _gid	Third Party	.mresidence.com	his cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.	1 day

• Functionality/Preferences cookies (giving you a better online experience)

  These cookies remember your preferences and tailor the MResidence Site to provide enhanced features. Without these cookies, we cannot remember your choices or personalize your online experience. We use this type of cookies to:

  • make login faster by recognizing you if you are logged into the MResidence Site; and
  • remember relevant information as you browse from page to page to save you re-entering the same information repeatedly (e.g. language, volume, HD mode).

  NAME	TYPE	DOMAIN	PURPOSE	EXPIRATION
  G_ENABLED_IDPS	First	.mresidence.com	The cookie is used by Google and is used for Google Single Sign On.	Never

• Marketing/Targeting cookies

  These cookies are usually third-party cookies from marketing partners used to deliver advertisements relevant to you and your interests both on the MResidence Site and on other websites. These cookies can track your browsing history across the MResidence Site, the pages you have visited and the links you have followed. If you wish to prevent this type of cookie, you may do so, via your device’s browser security settings. The third-party companies we partner with include among others, Google and Facebook.

  NAME	TYPE	DOMAIN	PURPOSE	EXPIRATION
  NID	Third Party	.google.com	This cookie is used to a profile based on user's interest and display personalized ads to the users.	6 months
  _fbp	Third Party	.mresidence.com	This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.	3 months
  fr	Third Party	.facebook.com	The cookie is set by Facebook to show relevant advertisements to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.	3 months

Whether a cookie is first or third party depends on where it comes from.

First party cookies are set by the website you visit/use.

On the other hand, some content or applications, including advertisements, on the MResidence Site are served by third parties, including analytics or advertising companies, ad network and servers, content providers and application providers.

These third parties, including Facebook, may use cookies alone or in conjunction with web beacons or other tracking technologies such as pixels to collect information about you when you use our MResidence Site over which we have no control. These partners use these technologies to (1) help us analyze how you use the MResidence Site, such as by noting the third party services from which you arrived, (2) market and advertise MResidence Services to you on the MResidence Site and third party websites, (3) help us detect or prevent fraud or conduct risk assessments, or (4) collect information about your activities on the MResidence Site, other sites, and/or the ads you have clicked on. For example, to help us better understand how people use the MResidence Site, we work with Google Analytics. Third parties, including Facebook, may also use such tracking technologies to serve ads that they believe are most likely to be of interest to you and measure the effectiveness of their ads both on the MResidence Site and on other websites and online services. Targeting and advertising cookies we use may include Google, and other advertising networks and services we use from time to time.

Unless expressly stated otherwise, our MResidence Site does not provide any personal data to these third parties, however, they may collect information, including personal data, such as internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform and other technology on the devices you use to access this MResidence Site. They may use this information so as to provide you with interest-based advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. For information about how you can opt out of receiving targeted advertising from many providers, please see this Cookies Policy and paragraph “Choices About How We Collect, Use and Disclose Your Personal Information” of our Privacy Policy.

We recommend that you check the privacy and cookie policies of those websites for information about the cookies they may use and the collection of personal data. We cannot accept any responsibility for any content contained in these third-party websites.

• Cookies with more than one use

  Some of our cookies collect data for more than one use. We will only use these cookies for their essential purposes unless you have given your consent to any other uses they have.

• Cookies that are already on your device

  Turning off one or more types of cookies will not delete any that have been downloaded in the past. We may still use data we collected up to that point, but will stop collecting new data.

• Managing cookies choices in your browser

  You can turn off or delete cookies in your browser. If you do this, it may affect sites that use similar cookies to us.

Financial information (including personal information) that you have provided to us will only be shared with our third-party processors and banks in order to initiate and complete any orders and service requests made through the MResidence Site, your MResidence Account or to make payments owed to you by MResidence. All credit card transactions and such are processed with industry standard encryption through third party processors who only use your financial information and personal information for that purpose. All financial data and related personal information will not be shared by us with third parties except with your authorization or when necessary to carry out all and any transactions requested by you with the understanding that such transactions may be subject to rules, terms, conditions and policies of a third party. All such information provided to a third party is subject to their terms and conditions.

As a result of this, you may send to the third party the information that you are viewing on a certain part of the MResidence Site. If you are not logged into your account with the third party, then the third party may not know your identity. If you are logged in to your account with the third party, then the third party may be able to link information or actions about your interactions with the MResidence Site to your account with them. Please refer to the third party’s privacy policies to learn more about its data practices.

For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the data protection declarations of these providers as notified below. They will also provide you with further information about your rights in this regard and setting options to protect your privacy.

• Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php more information on the data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications as well as http://www.facebook.com/about/privacy/your-info#everyoneinfo
• Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA
• Pinterest Inc., 808 Brannan Street San Francisco, CA 94103, USA); http://about.pinterest.com/privacy/.
• LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; http://www.linkedin.com/legal/privacy-policy.

Cookies help you get the most out of our MResidence Site. However, you can set up your browser to delete or refuse some or all of them, or to be notified when you are sent a cookie and therefore, choose whether or not to accept it. All browsers are different so visit the “help” section of your browser when to learn about cookie preferences and other privacy settings that may be available. You may also delete or refuse, some or all of the cookies, on our MResidence Site at any time.

On your first visit to the MResidence Site you will have seen a pop-up to inform you that cookies are being used when you proceed with using the MResidence Site. Although this pop-up will not usually appear on subsequent visits you may withdraw your cookie consent at any time by changing your browser or device settings. We do not require that you accept cookies and you may withdraw your consent to our use of cookies at any time by adjusting your browser’s privacy settings.

Please remember, if you decline to accept cookies or do delete some or all your cookies, some functionality on our MResidence Site may be disabled and as a result you may be unable to access certain parts of our MResidence Site and your experience on our MResidence Site may be affected. Unless you have adjusted your browser settings so that they will delete or refuse cookies, cookies will be issued or reissued when you direct your browser to our MResidence Site. If you do decide to delete or refuse cookies but subsequently decide that you would in fact like to allow cookies, you should adjust your browser settings and continue using our MResidence Site. Cookies will then be sent to and from our MResidence Site. You may also opt out of third-party cookies by following the instructions provided by each third party in its privacy policy.

Cookies can also be controlled using the following instructions:

• Mobile Devices: When using a mobile device, you can opt-out of receiving online behavioural advertising by selecting 'Limit Ad Tracking' in the Settings of your Apple iPhone or iPad, or the 'Opt out of interest-based ads' in the Settings on your Android device. You may also be able to reset your unique identifier used for online behavioural advertising (referred to as an 'Advertising ID') in the Settings on your Apple or Android device. Please refer to your device manufacturer’s instructions for more information.
• Online Behavioural Advertising (OBA) Cookies: If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to Your Online Choices, the Network Advertising Initiative’s opt-out page, and the Digital Advertising Alliance’s opt-out page.
• Web-Beacons: You can usually prevent the operation of web-beacons by changing your web-browser cookie settings and your ad choices, or for those in emails, by switching off images in your email client or viewing emails using only the 'text' display (rather than 'HTML' display'). See the 'Help' section of your email client for instructions. Please see the All About Cookies website for further information about managing your options.
• You can also visit the trade body representing these advertising platforms where you can control your third-party online advertising preferences by going to the Network Advertising Initiative or the Digital Advertising Alliance’s opt-out page.
• Browsers: The links below take you to the help sections for each of the major browsers that will tell you how you can manage your cookies:
  • Firefox
  • Internet Explorer
  • Microsoft Edge
  • Google Chrome
  • Safari OS X
  • Safari iOS
  • Android
  • Blackberry
  • Windows phone

To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser by clicking here. For more information about targeting and advertising cookies and how you can opt out, you can visit the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or http://youronlinechoices.eu. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page. You may opt-out of the collection and use of information for ad targeting by updating your Facebook account ad settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org. Alternatively, you can search the internet for other independent information on cookies.